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Intel® graphics drivers (versions 14.x & 15.x) dynamically support a wide range of display modes depending upon the monitor and computer configurations.
A display mode is a set of data that provides a viewable image on a given display. This data includes the active pixel resolution (width and height such as 800x600), corresponding refresh rate (such as 60Hz), and color depth (such as 16-bit).
Specifically, Intel graphics drivers support:
- Display modes reported by the monitor’s EDID (Extended Display Information Data). Only plug and play monitors can provide EDID information to a computer.
- Custom display modes defined within the Video BIOS Table (VBT) by the computer manufacturer.
- Static modes for non Plug and Play monitors without an EDID. The set of basic static display modes (at 60Hz and up to 32bpp colors) include 640x480, 800x600, 1024x768, 1280x1024, and 1600x1200.
Frequently Asked Questions:
I cannot select a larger display mode (resolution, refresh rate, or colors setting). How do I resolve this issue?
Your computer and/or monitor may not support the entire range of display modes (resolutions, refresh rates, or color settings) supported by the Intel® integrated graphics chipset and drivers. By default, the Windows* operating system excludes display modes not supported by both the graphics controller and the monitor. If you are unable to select the desired display mode, try each of the following suggestions in the order listed:
Suggestions
- Install the latest Intel® Graphics Driver.
- Install the latest .INF file for your monitor.
Check with your monitor manufacturer to see if an updated .INF file is available. Some manufacturers may refer to it as monitor drivers.
- Install the latest System BIOS for your computer model.
The latest System BIOS may contain a newer Video BIOS with added support for the larger display mode. Contact your computer manufacturer for instructions on how to update the System BIOS on your computer. A Video BIOS can only be updated via a System BIOS update.
- If you are using an external display such as an LCD panel, check your video cable connection.
Your display device and your computer must use one of the following connector types: DVI, HDMI, VGA, or DisplayPort*. EDID information is not passed through other connector types such as S-video, composite, RCA, component, or YPbPr.
- If you have a connected display using a VGA cable, check your monitor's supported resolution.
Some displays (especially TVs or HDTVs) support their large native resolution using only a digital DVI, HDMI, or DisplayPort* connector. These displays only support lower resolutions (such as 1024x768) when using an analog VGA connector.
Check the display's documentation (user guide or user manual) for the maximum resolution supported by each of the monitor's connectors. Some monitors refer to the VGA connector as a D-sub input.
- If set to Intel® Dual Display Clone mode, switch to Single Display mode.
In Dual Display Clone mode, the only display modes are those supported by both monitors.
For example: Suppose you have a laptop containing the Mobile Intel® 945GM Express Chipset and two displays: the internal flat panel display (also referred to as Local Flat Panel or LFP), and an external widescreen flat panel monitor, connected to the laptop's VGA connector. If the laptop's LFP only supports 800x600@60Hz and 1024x768@60Hz, and the external flat panel monitor only supports 800x600@60Hz, 1024x768@60Hz, 1152x864@60Hz, and 1440x900@60Hz, then the only display modes available in Dual Display Clone mode are 800x600@60Hz and 1024x768@60Hz.
To switch to Single Display mode:
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Open the Intel Graphics Drivers Properties window. Below are some of the methods to open the Graphics Properties window:
Hot Key Method:
Press the Ctrl+Alt+F12 keys.
Desktop Menu Method:
Right-click on the Windows* desktop and select Graphics Properties.
For additional methods, see How to open the Intel® Graphics Properties window.
- On the Display Devices tab, select the appropriate monitor or display device for Single Display mode.
- Click the Display Settings tab.
The monitor or display's supported video modes (resolutions) should be selectable on this tab.
- Select the desired display settings (Color Quality, Screen Resolution, Refresh Rate).
- Click OK or Apply.
- If your monitor supports the mode or resolution you desire, deselect the Windows* setting “Hide modes that this monitor cannot display”.
Deselecting this setting may allow the desired mode or resolution to be selectable.
CAUTION: Deselecting the setting “Hide modes that this monitor cannot display” and then selecting a display mode your monitor is unable to handle, may cause damage to your monitor and/or cause the monitor display to become unreadable. Intel is not responsible for damage resulting from use of this setting. Be sure to verify with the monitor manufacturer that the display mode you desire is supported by the monitor. It is also recommended to check with your computer manufacturer regarding the use of this setting. Some computer manufacturers do not support deselecting this setting.
To change this setting, click Start, Control Panel, double-click Display, click Settings tab, Advanced button, and Monitor tab.
Afterwards, if the desired mode or resolution is still not selectable, click Start, Control Panel, Display, Settings, Advanced, Adapter, List all modes button, select the desired mode from the list and then click OK. Note: If your monitor display becomes unreadable after selecting a display mode, you may recover by doing one of the following:
- Press the Esc key shortly after selecting the new display mode to undo the selection. Windows may give you about 15 seconds to choose to keep the new monitor settings or revert to the original settings.
- Power down the computer. Connect a different monitor or television and reboot the computer.
- Power down the computer. Power on the computer and boot into Windows* Safe Mode by pressing F8 as Windows starts. Uninstall the Intel graphics driver by removing the driver via Windows Add/Remove Programs control panel or by selecting the Windows Device Manager under the Display adapters section. Reboot the computer and let Windows start normally. Then, reinstall the Intel graphics driver.
If you are unable to use the native resolution of a digital flat panel display (such as 1680x1050, 1440x900, etc.), there may be a problem reading the display's EDID.
Intel has released a driver for the integrated graphics controller of the Intel® 945 Express Chipsets and later chipsets to specifically address this issue. Click here to obtain this driver.
If the above suggestions do not resolve the issue:
Contact your computer manufacturer for more information and further assistance. Your specific computer configuration may not support the maximum display modes or resolutions allowed by the Intel integrated graphics controller and/or they may be excluded by the computer manufacturer.
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What is the maximum display mode or resolution of my Intel® integrated graphics controller or chipset?
The maximum display mode or resolution of your Intel® integrated graphics controller is dependent upon the specific Intel® chipset and your computer configuration. Refer to the datasheet below for the Intel integrated graphics chipset maximum display mode or resolution information of your specific Intel chipset and note that these maximum amounts are not applicable to third-party graphics controllers or cards used in a system based on these Intel chipsets.
Although the chipset itself supports up to a specific maximum display mode or resolution, some computers may support a lower maximum mode or resolution depending on its configuration. It is best to check with your computer manufacturer for the maximum display mode or resolution supported by your computer.
Browse Intel® Chipset Datasheets:
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Related Topics:
Identifying your Intel® graphics controller or chipset
How to open the Intel® Graphics Properties window
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